TIM HELP ME OUT WITH MY WET SOUNDS

(ryan11) · (ryan11) **Join Date: Jan 2008** 09-13-2008, 8:25 PM

I BOUGHT THE 485 AND 2 PAIRS OF THE 80S FOR MY X STAR THIS SUMMER. I STARTED NOTICING THAT THE STEREO WAS NOT WORKING AT ALL ON THE LEFT SIDE OF THE BOAT . I TOOK THE STEREO IN AND THEY TOLD ME THAT THE EQ WAS BAD 420 AND THAT ON MY 480 THE COIL HAD BURNED UP . I HAVE} CALL WET SOUNDS BUT NO ONE WILL CALL ME BACK I LOVE THE WET SOUNDS BUT MAN CAN SOMEBODY PLEASE CALL ME BACK }

(talltigeguy) · (talltigeguy) **Join Date: Sep 2003** 09-13-2008, 8:33 PM

Wetsounds customer service is second to none. They always call back.

They had a little bit of an unusual problem this week with their place being exactly where IKE hit. SO they should be back next week, we hope. Hopefully they were unscathed. I am sure you are frustrated with something not working, and they would be all over it already if it weren't for the hurricane.

(wake_upppp) · (wake_upppp) **Join Date: Nov 2003** 09-13-2008, 9:43 PM

Yeah, no better customer service out there. Give them some time as they were in the path of Ike

(cavlxenvy) · (cavlxenvy) **Join Date: Aug 2007** 09-13-2008, 10:01 PM

It's Surf Expo. Give them a couple days. Surf Expo is the equivalent of the Super Bowl for these guys. Their phones are going nuts right now. Tim checks the board often so I would give him a couple days.

(polarbill) · (polarbill) **Join Date: Jun 2003** 09-13-2008, 10:11 PM

Quit yelling, you are hurting my ears.

pdxWAKE 09-13-2008, 11:26 PM

ouch... stop yelling... they will be back to you soon...

(txrider) · (txrider) **Join Date: Sep 2006** 09-14-2008, 12:55 AM

Yep, saw Tim and his new amps at surf expo SICK!! And don't worry, everybody knows Tim will take care of you.

(wetsounds1) · (wetsounds1) **Join Date: Jan 2006** 09-14-2008, 5:35 AM

I am at surf expo. Typing this on my phone just to make sure you know I am on it

Main office was in direct path of ike

Most of Houston is out of power. WS crew is all ok. But some have trees in their living rooms right now.

I will be back in my office Tuesday so please hang tight while we get up and running again.

Thanks

Tim
Wet Sounds

(ryan11) · (ryan11) **Join Date: Jan 2008** 09-14-2008, 8:15 AM

thanks tim talk to you soon

(ord27) · (ord27) **Join Date: Oct 2005** 09-14-2008, 8:25 AM

I'd say that is the best excuse for not answering phones that I have heard

and
Tim touches base anyway!

I might just have to buy something from Tim just to enjoy the customer service

(jamieb) · (jamieb) **Join Date: Mar 2007** 09-14-2008, 9:50 PM

Please Tim, we've all heard the "Office was hit by a hurricane" excuse. Why don't you just tell us that your dog ate your answering machine

Glad to hear everybody's safe. Best of luck getting everything up and running again.

(ryan11) · (ryan11) **Join Date: Jan 2008** 09-17-2008, 8:31 PM

tim i need your help with my eq and my pro 485

(wetsounds1) · (wetsounds1) **Join Date: Jan 2006** 09-18-2008, 6:35 AM

E mail sent.