Ford Sync

Anyone have any issues with the middle screen going completely black with Sync? My wife called this morning and said that her entire middle screen wouldn't come on today on the way to work and that none of the controls work. It's a '13 Explorer. We had a ton of issues early on, but after the last re-flash had never had an issue. Usually re-starting does the trick, but not this time. Saw some similar issues on some Ford forums and they recommended pulling the battery cable to reset. I'm going to do this when she gets home, but wondered if anyone on her might have already had the issue.

I am really starting to wish I had done some more research on the Sync system before buying this. After 2 flawless F-150s I jumped in headfirst without doing a lot of research. We have had a ton of issues with this car in the first 50k.