Props to PerfectPass guys

(wakebrdjay) · (wakebrdjay) **Join Date: Apr 2008** 05-28-2008, 6:53 AM

I called PP on Tues. 05/27/08 about an issue with my system.When I turned key on the PP would not respond and display is completely black.When I described it to them ,they knew right away what it was and sent part out.I'm in Ohio they are in Nova Scotia,Canada,I got the part today,I think I got it in less than 24 Hrs.Now That's Service!!! THANKS PerfectPass!

(watersnake) · (watersnake) **Join Date: Jul 2006** 05-28-2008, 6:09 PM

Sweet!

(hamkj) · (hamkj) **Join Date: Apr 2002** 05-28-2008, 7:21 PM

I have dealt with a few companies that have provided phenominal service.

Perfect Pass
Ski Supreme
Heater Craft

That is why I wonder sometimes when guys come on here to ask a question about something on their boat when it is under warranty... they spend a week trying to get an answer on a message forum...

Or they can call the company and get results in less than 48 hours...

Good story!!!

(wakebrdjay) · (wakebrdjay) **Join Date: Apr 2008** 05-28-2008, 7:38 PM

Supreme? Sweet!! I just got a V212 that's great to hear.

(hamkj) · (hamkj) **Join Date: Apr 2002** 05-28-2008, 8:00 PM

I love the smaller companies... they are more personable and easier to work with... of course... as with most things... it depends on who you talk to etc..

I am excited to see what Supreme and others have in store for 09!!!

Enjoy your boat! Excellent value!

(lknboarder) · (lknboarder) **Join Date: Jan 2008** 05-28-2008, 8:24 PM

It is always nice to know there still a few stand up companies left in this world

(etakk7) · (etakk7) **Join Date: Apr 2006** 05-29-2008, 10:45 AM

Heatercraft didn't respond to 2 phone calls trying to clarify my shower install.