Quote:
Originally Posted by wakeworld
Take it easy, conspiracy theorists! The thread was deleted by a moderator after the OP requested that it be deleted. This is not something that we normally do, but he couldn't get a hold of me and made the decision to do so knowing that I could always undelete it later if I wanted to. Unfortunately, he mistakenly hit the "permantently delete" option, so it is gone forever. It was an honest mistake and considering that he's been volunteering to help moderate these forums for over 10 years and it's probably his first mistake, I'm good with that error rate! Sorry for the confusion.
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This sounds more like it. I posted on the other deleted thread so I'll post it here as well. I sent an email in about my hull showing stress cracks and I was contacted via phone call a few days later. They were very helpful and offered to look at the boat when I was done for the season.
Companies will have issues but its how they deal with these issues that show you want kind of people they are. I feel like I am in good hands now and if all goes well, will likely be a Malibu customer in the future.