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I was pretty surprised with the poor customer service I received from Slingshot this past August. I fell and tore the metal threads right out of the fiberglass on my slingshot recoil. I called both the warranty department and the customer service rep several times leaving messages every time. After 9 days I finally got someone on the phone. I have sent pictures of the damage, but I have not yet received a response from Slingshot. As a result of this delay, I had to withdraw from Canadian Nationals. As well, I missed well over a week of riding. I am somewhat surprised by this whole experience because most of what I had heard about slingshot warranty was very positive.
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Threaded Mode