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Old     (TC_Mastercraf_X5)      Join Date: Feb 2013       10-20-2016, 2:22 PM Reply   
So I am a big believer in spending a bit more/being loyal to companies that stand behind their product. My most recent experience is with Ronix who have sent me two new bindings as a result of my scarecrows apparently getting a bit out of control (keep blowing out my right boot). The warranty manager Trevor has been awesome to work with and provided quick responses/turnaround time. Curious to hear what other companies people have had good experiences with.

Last edited by TC_Mastercraf_X5; 10-20-2016 at 2:24 PM. Reason: added language
Old     (Stazi)      Join Date: Sep 2011       10-20-2016, 2:30 PM Reply   
I had them replace my Ronix One bindings when they starting ripping after only a month use. They have excellent customer service.
Old     (DatTexasBoy)      Join Date: Aug 2012       10-20-2016, 3:48 PM Reply   
Totally agree. Hyperlite has been the same way for me. Absolutely worth the money.
Old     (99Bison)      Join Date: Sep 2012       10-20-2016, 10:22 PM Reply   
Ronix and hyperlite have been good for me as well.

My only non service complaint is the Ronix laces still are terrible for me, get replaced, laces, clips, old style, new style doesn't matter.

The new is better, but they will not stay tight for more than about a week, especially the bottoms. Where as the old style clips had no chance on the tops.
Old     (jonblarc7)      Join Date: Jul 2006       10-21-2016, 7:23 AM Reply   
Wet Sounds
Old     (scottb7)      Join Date: Oct 2012       10-21-2016, 10:02 PM Reply   
anyone can source and have mfgd a crap product and have good customer service...
Old     (DatTexasBoy)      Join Date: Aug 2012       10-22-2016, 9:42 AM Reply   
Quote:
Originally Posted by 99Bison View Post
Ronix and hyperlite have been good for me as well.

My only non service complaint is the Ronix laces still are terrible for me, get replaced, laces, clips, old style, new style doesn't matter.

The new is better, but they will not stay tight for more than about a week, especially the bottoms. Where as the old style clips had no chance on the tops.

This is why I love the System Bindings. No worries on the clips
Old     (Stazi)      Join Date: Sep 2011       10-25-2016, 4:19 AM Reply   
Quote:
Originally Posted by 99Bison View Post
Ronix and hyperlite have been good for me as well.

My only non service complaint is the Ronix laces still are terrible for me, get replaced, laces, clips, old style, new style doesn't matter.

The new is better, but they will not stay tight for more than about a week, especially the bottoms. Where as the old style clips had no chance on the tops.


Yes, I found that too. What I think it is with the lower lace on the new lock is that it sits at the pinch point where your ankle flexes and when you bend your ankle it pushes on the lever and allows the lace to loosen. Easiest fix is to tie a slip not in the lower lace so the lock can not move.
Old     (newwhit)      Join Date: Mar 2007       10-25-2016, 11:46 AM Reply   
two weeks ago, i sent a message to O'Brien regarding some hardware for my boots. I needed to replace a piece that my brother lost. They are 5-6 year old boots and I thought it was slim to none that they would even have some to buy.

3 days later, they were in my mail box free of charge!

Last edited by newwhit; 10-25-2016 at 11:47 AM. Reason: typo

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