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Old     (dtownwakeboard)      Join Date: Mar 2007       02-20-2009, 2:34 PM Reply   
Hey I just wanted to let everyone know how impressed I am with the customer service at slingshot. It about as great as their boards. I have been having a problem with the older recoil sidewall splitting on me so I emailed them. Within the hour i got an email from a rep asking me how they could help and then the warranty manger called me letting me know that they'd get me taken care of. At this point I was already impressed but then Jeff, the president of Slingshot, emailed me asking how he could help. This is the definition of great customer service and all other board companies should take note of how customer oriented Slingshot really is. In the end, they sent me out a brand new 09 recoil 142. I couldn't be more impressed and i will definitely be a repeat customer. Thanks again Slingshot

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